CONTACT US

If you have any queries please do not hesitate to contact us in whichever way works best for you. We're here to help and answer any questions you may have. We have an FAQs section and the answer might be there already. If not, please fill in the form below and we will be in touch.

The Shop

6 St James's Street
London
SW1A 1EF

+44 20 7930 8874

shop@lockhatters.co.uk

Christmas Opening Hours

In December, we have extended our opening hours to allow you more time to do your Christmas shopping. 

Please see our December opening hours below:

Monday to Saturday: 09.30 - 18.00

Sunday: Closed

In addition to this, there is a special late-night Christmas shopping event on Thursday the 5th of December when the shop will be open until 8pm and you are invited to join us for mince pies, hot roast chestnuts and a glass of wine - all whilst being serenaded by our traditional Christmas carol singers.

Please note: Our shop will be closed on Christmas Eve, Christmas Day, and Boxing Day. We will re-open at 10am on the 27th of December.

On New Year's Eve the shop will close at 2pm and is closed on New Year's Day.

Christmas Opening Hours

2nd - 23rd December: 09:30 - 18:00 (Sundays closed)

5th December: (late night shopping event) 09:30 - 20:00

Christmas Eve: Closed

Christmas Day: Closed

Boxing Day: Closed

27th December: 10:00 - 18:00

28th - 30th December: 09:30 - 18:00

New Years Eve: 09:30 - 14:00

News Years Day: Closed

2nd of January onwards - Normal Opening Hours: 09:30 - 17:30 (Sundays closed)

Opening Hours

Monday 09:30 – 17:30

Tuesday 09:30 – 17:30

Wednesday 09:30 – 17:30

Thursday 09:30 – 17:30

Friday 09:30 – 17:30

Saturday 09:30 – 17:30

Sunday Closed

Lock & Co. are happy to offer in-person appointments at our shop in St James's. Whether you are looking for a dedicated one-to-one shopping experience, need advice on finding your hat size, need to be fitted for a hat, or want to ask one of our experts about hat care, you are welcome to make an appointment and come and meet our hatters and stylists in person.

If you wish to book an in-person appointment, add your details and your preferred date and contact method to the message form, and one of our team will be in touch.

Call Us
+44 20 7930 8874

Lock & Co. are happy to offer video consultations for customers who are unable to visit us in person. Whether you are looking for advice on styles, have questions about couture, need some help measuring your hat size, or need to ask one of our experts about any aspect of hat care, you are welcome to book a video consultation.

Complete your details in the message form, including your preferred contact method – video call, telephone or email – and one of our team will be in touch.

PRESS ENQUIRIES

If you are a journalist with a press enquiry or request, or for any other media queries, please contact:

Dee Cankaya
Marketing and PR Manager

dee@lockhatters.co.uk
+44 20 7930 2423

The Massey Partnership
For men’s headwear

jon.holt@massey.co.uk